Designated a National Park in 1952, the North York Moors include the largest area of heather upland in England, rising from the Vale of York and continuing to the North Sea coast where dramatic cliffs expose the geology that shaped this unique environment.This guide from award winning publishers Pocket Mountains features 40 coast and country walks that take in the very best the Moors have to offer - tranquil dales, stunning coastline, ancient woodlands, charming moorland villages and spectacular ruined castles and monasteries - as well as one of the country's best heritage railways.

The Yorkshire Dales combine a wild limestone landscape of high rolling moorland gouged by dramatic caves and cascading waterfalls with peaceful farmland carpeted in wildflowers and dotted with ruined abbeys, ancient stone walls and barns, and timeless villages waiting to be discovered.The 40 moderate walks in this collection from award winning publisher Pocket Mountains highlight the very best the area has to offer and include adventures in Wharfedale, Malhamdale, Nidderdale, Ribblesdale, Wensleydale, Swaledale and Dentdale. Many routes make use of sections of established long-distance trails such as the Pennine Way and the Dales Way.

The home of Heathcliffe and Nora Batty, the wild and wuthering South Pennines is where Yorkshire and Lancashire collide, a watershed landscape of great natural beauty which is home to proud and welcoming communities with a heritage of rugged farming and industrial hard graft. This collection of forty walks explores the steep-sided valleys, heather moorlands, craggy hills and gritsone villages which have inspired and attracted writers and artists for generations to this unspoilt upland haven just a stone's throw from some of northern England's largest towns and cities.

Features 20 walks suitable for all abilities.

Don't underestimate Lancashire! Although it is one of the UK's most populous counties, it is also largely a rural one, including no less than three Areas of Outstanding Natural Beauty and abutting the Pennines, Dales and Lake District, There is a huge variety of contrasting and inspiring walking country, from the coast to hills and from forests to moors. This collection of 40 favourite walks offers a remarkable range of excellent walking opportunities.

A ground-breaking new book, Beyond Human Error: Taxonomies and Safety Science deconstructs the conventional concept of "human error" and provides a whole new way of looking at accidents and how they might be prevented. Based on research carried out in the rail, nuclear, and defense industries, the authors show how, by concentrating solely on "human error," systems and sociological factors are frequently ignored in contemporary safety science. They also argue that the "information processing" view of human cognition, the foundation of the majority of safety science and ergonomics, is hopelessly simplistic and leads to ineffective or even misguided intervention strategies. Wallace and Ross explore how what they call the "technically rational" view of science can hamper the process of creating a taxonomy of error events, and the implications this has for the current orthodoxy. In laying out the limitations of the "technically rational" viewpoint, they clearly define their own alternative approach. They begin by demonstrating that the creation of reliable taxonomies is crucial and provide examples of how they created such taxonomies in the nuclear and rail industries. They go on to offer a critique of conventional "frequentist" statistics and provide coherent, easy to use alternatives. They conclude by re-analyzing infamous disasters such as theSpace Shuttle Challenger accident to demonstrate how the "standard" view of these events ignores social and distributed factors. The book concludes with a stimulating and provocative description of the implications of this new approach for safety science, and the social sciences as a whole. While providing a clear and intelligible introduction to the theory of human error and contemporary thinking in safety science, Wallace and Ross mount a challenge to the old orthodoxy and provide a practical alternative paradigm.

Professionals striving for accident reduction must deal with systems in which both technical and human elements play equal and complementary roles. However, many of the existing techniques in ergonomics and risk management concentrate on plant and technical issues and downplay human factors and "subjectivity." Safety Management: A Qualitative Systems Approach describes a body of theories and data that addresses safety by drawing on systems theory and applied psychology, stressing the importance of human activity within systems. It explains in detail the central roles of social consensus and reliability and the nature of verbal reports and functional discourse. This text presents a new approach to safety management, offering a path to both greater safety and to economic savings. It presents a series of methodological tools that have proven to be reliable through extensive use in the rail and nuclear industries. These methods allow organizational and systems failures to be analyzed much more effectively in terms of quantity, precision, and usefulness. The concepts and tools described in this book are particularly valuable for reliability engineers, risk managers, human factors specialists, and safety managers and professionals in safety-critical organizations.

Recent work has demonstrated that incidents, accidents and disasters tend to result from complex socio-technical failures, rather than just 'human error' on the one hand, or simple technical failures on the other. For the reduction of accidents, therefore, it is necessary to deal with systems factors, in which both technical and human-factors elements play an equal and complementary role. However, many of the existing techniques in ergonomics and risk management concentrate on plant/technical issues and downplay human factors and "subjectivity". The present text describes a body of theory and data which addresses this issue squarely, drawing on systems theory and applied psychology, and which stresses the importance of human agency within systems. The central roles of social consensus and reliability, and the nature of verbal reports and 'functional discourse' are explained in some detail.

This book therefore presents a new, 'Qualitative Systems Approach' to safety management, offering both greater safety and economic savings. It presents a series of methodological 'tools' whose reliability and validity have been shown through extensive work in the rail and nuclear industries and which allow organisational and systems failures to be analysed much more effectively in terms of quantity, precision and usefulness.

This is a textbook for undergraduate and graduate students in occupational psychology, human factors, ergonomics and HCI, and the sociology of disasters and risk. It is also useful for safety managers and professionals in many safety critical firms and organisations, reliability engineers, risk managers, and human factors specialists.

First Published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.

First Published in 1996. Routledge is an imprint of Taylor & Francis, an informa company.

Innovating Professional Services provides a practical and detailed guide for change agents and leaders in professional service firms who are seeking to transform their firm's performance through innovation. Focusing on the professional services sector, the book highlights process innovation - the re-engineering of services and internal support processes to reduce cost and increase value to clients. Detailed techniques such as the use of lean, process mapping, waste identification, service experience mapping and value profiling are explained, drawing on the author's extensive experience in working with leading law, business service and consulting firms to create measurable improvements. With case studies to illuminate the challenges of driving major improvement through innovation, this book is valuable reading for leaders and change agents in law firms, accountants, consultants, architects, financial services and engineering services.

A ground-breaking new book, Beyond Human Error: Taxonomies and Safety Science deconstructs the conventional concept of "human error" and provides a whole new way of looking at accidents and how they might be prevented. Based on research carried out in the rail, nuclear, and defense industries, the authors show how, by concentrating solely on "human error," systems and sociological factors are frequently ignored in contemporary safety science. They also argue that the "information processing" view of human cognition, the foundation of the majority of safety science and ergonomics, is hopelessly simplistic and leads to ineffective or even misguided intervention strategies.

Wallace and Ross explore how what they call the "technically rational" view of science can hamper the process of creating a taxonomy of error events, and the implications this has for the current orthodoxy. In laying out the limitations of the "technically rational" viewpoint, they clearly define their own alternative approach. They begin by demonstrating that the creation of reliable taxonomies is crucial and provide examples of how they created such taxonomies in the nuclear and rail industries. They go on to offer a critique of conventional "frequentist" statistics and provide coherent, easy to use alternatives. They conclude by re-analyzing infamous disasters such as theSpace Shuttle Challenger accident to demonstrate how the "standard" view of these events ignores social and distributed factors. The book concludes with a stimulating and provocative description of the implications of this new approach for safety science, and the social sciences as a whole.

While providing a clear and intelligible introductionto the theory of human error and contemporary thinking in safety science, Wallace and Ross mount a challenge to the old orthodoxy and provide a practical alternative paradigm.

This book concerns the 'cognitivist' or 'information processing' approach to psychology, what it is (was?), how it originated, and whether and how desirable it is to look for ways that go beyond it. The roots of cognitivism lie deep in the history of Western thought, and to develop a genuinely post-cognitivist psychology, this investigation goes back to presuppositions descended from Platonic/Cartesian assumptions and beliefs about the nature of thought. It then tackles the practical question of how might psychologists (and linguists and philosophers) 'do' post- cognitivism? Will the psychology go on with merely the 'theoretical backdrop' changed, or will post-cognitivism require the development of new approaches and new methodologies?